Genesis IT Labs

About · Genesis IT Labs

Built by people who care about how things ship, not just that they ship.

Genesis is a small Shopify-focused team based in Colombo, working with premium brands across the US, UK, and Australia.

Genesis IT Labs team mapping work on a wall of sticky notes.

Our story

Why we exist

Most agencies treat Shopify like a side service. They throw juniors at theme tickets, ghost clients between sprints, and call retainers "support contracts" while doing the bare minimum.

We started Genesis because premium brands kept telling us the same thing: their Shopify partners didn't actually care about Shopify. We do.

Today we work as the embedded Shopify team for brands that take craft seriously. Every project gets senior oversight, structured QA, and PMs who don't disappear when things get busy.

Genesis IT Labs team collaborating in an office setting.

How we work

The principles behind the work

Shopify is our craft, not our sideline.

Every team member is trained in Shopify-specific patterns, not generic web dev.

Communication is part of the deliverable.

Weekly async updates, monthly value reports, no surprises.

QA is not optional.

Every change ships through structured testing on Shopify-specific checklists before it hits production.

Senior review, always.

No code reaches your store without tech lead approval.

By the numbers

A track record built on long-term Shopify retainers.

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Years building on Shopify

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Premium stores shipped

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Retainer retention

Work with us

Want to work with us?

We take on a small number of new retainer clients each quarter.